AI for Smart Work

Module 1

Intro — Foundations of AI for work

Build a practical foundation for using AI in everyday work. Explore how AI chatbots and LLMs work, what generative AI can and cannot do, and how different AI tools support common workplace tasks.

• Explain the role of AI chatbots, LLMs, and generative AI in workplace applications
• Write effective prompts for tasks such as drafting, summarizing, planning, and idea generation
• Select between ChatGPT, Copilot, Gemini, and Claude based on task requirements and work environment
• Evaluate AI-generated outputs, protect sensitive information, and apply responsible-use practices

• ChatGPT
• Copilot
• Gemini
• Claude

Module 2

Immersion in context and using results for work

Learn how to use AI to research, organize, and contextualize information for professional tasks. This module focuses on turning raw information into useful work outputs, helping you create content for different audiences, and integrate research into everyday workflows.

• Find relevant sources and verify information using critical evaluation techniques
• Synthesize research materials into structured notes, outlines, and key insights
• Adapt documents for different audiences, objectives, and communication styles
• Create summaries, briefs, and strategy documents using reusable frameworks
• Organize research and documentation workflows using ChatGPT Projects
• Use AI tools with browsing capabilities to conduct live research, compare sources, and maintain organized project knowledge

• ChatGPT
• ChatGPT Projects
• browsing tools

Workshop 1: Researching Context and Applying Insights at Work. Use AI to gather relevant information, transform research into structured outputs, and incorporate insights into briefs, strategies, presentations, and other workplace documents.

Module 3

Crafting visual content with AI

Learn how to use AI to create visual content that supports communication and decision-making. This module covers the process of transforming ideas into presentations, images, infographics, and videos while considering audience needs, quality standards, and responsible use of AI-generated content.

• Create presentation structures and slide narratives tailored to specific audiences and objectives
• Write effective prompts to generate and refine images with consistent styles and visual elements
• Plan infographics and select appropriate visual formats to communicate information clearly
• Transform data and key messages into charts and visual assets using AI-assisted workflows
• Develop short video concepts, scripts, and AI-generated video content
• Evaluate visual outputs for quality, accessibility, brand alignment, and responsible use

• AI image tools
• AI video tools
• presentation tools

Workshop 2: Preparing Content for an Engaging Presentation. Use AI to generate text, slides, visuals, and creative concepts, adapt content to a specific audience and objective, and build a presentation from initial idea to first draft.

Module 4

Bringing voices to life with text-to-speech

Learn how to transform written content into natural-sounding audio using modern text-to-speech (TTS) tools. Explore voice selection, script preparation, and audio quality considerations for common workplace communication and training needs.

• Set up and use text-to-speech tools such as ElevenLabs, PlayHT, and Google TTS
• Select or create voices appropriate for different audiences and use cases
• Control pronunciation, emphasis, pacing, and tone to improve audio quality
• Write scripts for training materials, internal communications, support content, and narrations
• Review and refine AI-generated voiceovers to ensure clarity and consistency

• ElevenLabs
• PlayHT
• Google TTS

Module 5

Planning and organizing the workflows

Learn how to use AI to structure projects, manage priorities, and organize day-to-day work. Explore practical approaches for planning tasks, coordinating team activities, and maintaining productive workflows.

• Create project plans, task lists, and checklists using AI-assisted workflows
• Identify priorities, dependencies, and potential bottlenecks in ongoing work
• Build schedules and time-blocking plans that balance productivity and flexibility
• Capture meeting discussions and convert them into clear action items and follow-up plans
• Design and supervise GPT-based agents to support recurring tasks such as research updates, status reporting, and routine document creation

• GPT-agents
• calendar tools
• meeting tools

Module 6

Working with spreadsheets & calculations

Learn how to use AI to work more effectively with spreadsheets, calculations, and data analysis. Explore ways to simplify formula creation, organize data, and generate visual outputs that support decision-making.

• Use AI prompts to generate and troubleshoot spreadsheet formulas and queries
• Clean, structure, and transform data with AI-assisted workflows
• Connect spreadsheets with external tools and semi-automated processes
• Perform calculations and analyses more efficiently using AI support
• Create charts, summaries, and basic dashboards to communicate insights clearly

• Excel
• Google Sheets
• ChatGPT

Workshop 3: Processing Tabular Data and Team Retro. Use AI to analyze spreadsheet data, generate formulas, charts, and summaries, and create a structured discussion plan to support a team retrospective.

Module 7

Collaboration and knowledge making

Learn how to use AI to support collaborative thinking, idea development, and decision-making. Explore techniques for generating and evaluating ideas, identifying patterns, and turning information into shared knowledge while recognizing the limits of AI-generated recommendations.

• Generate, evaluate, and prioritize ideas using structured decision criteria
• Design lightweight experiments and validation approaches to test assumptions
• Identify patterns, trends, and recurring themes across information sources
• Create summaries, retrospectives, and knowledge-sharing outputs from collaborative work
• Assess the risks, biases, and limitations of AI-assisted analysis and decision-making

Module 8

Time and resource redistribution strategy

Learn how to evaluate where AI creates the most value in your work and how to use the time it saves effectively. Explore practical approaches to automation, prioritization, and continuous improvement to maximize the impact of AI adoption.

• Evaluate the potential impact and return on investment of automation opportunities
• Identify tasks that are suitable for AI support and those that require human judgment
• Develop a plan to reinvest time saved through AI into higher-value activities
• Define personal guidelines for effective and responsible AI use
• Measure productivity improvements and refine AI-supported workflows over time

Assessment: Complete a final assessment and a self-paced final project to consolidate the concepts and workflows covered in the program.